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Shipping Information

Covid-19 Current Status:   EarthShoes.com is remaining open and packages will continue to ship.


Due to the circumstances, we’re taking extra precautions here at Earth and following CDC recommendations. As a result of the measures we’re taking, as well as an increase in call and email volume, please expect a delay in response time as our employees working remotely during this time.

We are monitoring the situation regularly and will update you here with any new information.

During this challenging time, take care of yourself and loved ones. Be well, focus on positive things and spread love.

FREE STANDARD SHIPPING WITH A PURCHASE OF $50 OR MORE

We offer FREE ground shipping in the Contiguous United States, Alaska, Hawaii, Puerto Rico, Continental United States and APO/AA/AE/AP destinations on all orders of $50 or more. A minimum order value of $50 is required to receive free shipping. A shipping fee of $6.95 will be added to orders with a value less than $50. Your order will ship via UPS/FedEx Basic with final delivery by the UPS, USPS or FedEx commonly within 5 to 10 business days depending on distance to destination. Shipping time outside the Contiguous United States varies by destination. Please note, orders placed after 2:00 pm EST will ship the following business day.


Please note:
  • In-Transit Time - Does not include standard processing time of 24-36 hours. Business days do not include Saturdays, Sundays, or US Holidays.
  • Receiving a shipping confirmation email does not necessarily mean that the carrier has picked up your package from our Distribution Center. Depending on the shipping method selected, please use the carrier’s tracking features to determine when your package is picked up, in-transit, and delivered to your door.

INTERNATIONAL SHIPPING

Currently we are unable to ship outside the Contiguous United States, Alaska, Hawaii, Puerto Rico, and APO/AA/AE/AP destinations, including the US Virgin Islands and Guam, but we are working on it!

Please register for our newsletter to be informed once we are ready to ship to international destinations.


SHOPPING FROM CANADA?

To shop Earth Shoes in Canada visit https://earthshoes.ca

Shipping Status and Tracking:

IF YOU HAVE AN EARTHSHOES ACCOUNT:
With an account on EarthShoes.com you can view your shipment status and tracking from your order history:

  1. Login to your account
  2. Click on My Orders in your account menu (left side) to be shown your order history.
  3. Find the order you'd like to track and click on the corresponding tracking number listed in the column labeldlabeled "Tracking".
    You will now be lead to the UPS or FedEx carriers shipment tracking page for your specific shipment.

IF YOU DO NOT HAVE AN EARTHSHOES ACCOUNT (GUEST CHECKOUT):

If you do not have an account you can still track the status and location of your shipment:

  1. Visit the Track Order Section at the bottom of this page.
  2. Enter order number and shipping zip code on the left side of your screen.
  3. Click "Track Order" button
  4. Click tab: "Order Shipments"
  5. Click the Tracking Number(s) shown to be lead to the UPS or FedEx carriers shipment tracking page for your specific shipment.
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